Vertu Vauxhall Northampton
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- Based on 65 verified purchases in the last 3 months
Vertu Vauxhall Northampton Verified Purchases
Total Active Purchases:
2896
(Verified: 2896)
I'd recommend Vertu Vauxhall Northampton to a friend because Shayne was really helpful and not too pushy. Sale was well organised. Was able to collect the car within a few days of purchase.
Hello Deborah,
Thank you for taking the time to share your positive experience with us! We're happy that Shayne's help and the sale being well-organised made a big difference in your purchasing process, allowing you to collect your new car quickly.
Kind regards, Liza.
I would not recommend Vertu Vauxhall Northampton because my after sales service was very poor.
My car was deemed unfit for the road with a major steering problem .
It was 3 weeks before the fault was fixed
I was not offered a courtesy car as none were available which is not acceptable.
I asked for all information needed to return my car within 28 days of purchase for a full refund but no information was given at all.
Very disappointed with the aftercare
Hello Paul,
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth.
Kind regards, Liza.
Vertu Vauxhall Northampton were really helpful and I'd recommend them because staff are friendly, well presented and were able to help me to make the right choice
Hello Sophie,
We're glad to hear that our team at Vertu Vauxhall Northampton made a positive impact on your experience! It's great to know that you felt supported in making the right decision for your needs.
Kind regards, Liza
I'd endorse Vertu Vauxhall Northampton because they made the whole process very quick and easy.
Good afternoon,
We're happy to hear that your experience with us was a smooth one! Our team worked hard to make sure everything went smoothly, and it's great to know we were able to deliver on our promise of ease and efficiency.
Kind regards, Kerry.
My experience at Vertu Vauxhall Northampton could have been better if they were more responsive with communication and effective with time spent dealing with them
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref JS1A1404 Kind regards, Keith
I'd definitely recommend Vertu Vauxhall Northampton because I was treated with respect, courtesy and compassion. It was a pleasure to deal with Costas who remained professional at all times. Thankyou.
Hello Karen,
Thank you so much for taking the time to share your wonderful experience at our Vauxhall Northampton store! We're pleased to hear that you felt respected, courteous and compassionate during your visit, and that Costas provided exceptional service.
Kind regards, Keith.
Contact
Location
Hours
Open - Closes 6:30pm
Friday
8:30am - 6:30pm
Saturday
8:30am - 5:00pm
Sunday
Closed
Monday
8:30am - 6:30pm
Tuesday
8:30am - 6:30pm
Wednesday
8:30am - 6:30pm
Thursday
8:30am - 6:30pm
